Hire Item Delivery – with or without purchase items
Freight: Prices do not include freight; Please ask our staff for a quotation.
Deposits: On some hire items a booking deposit is required which is forfeited if the item is cancelled.. Booking deposits are sometimes converted to security deposits when goods are actually on hire. The deposit only covers cost of damage or replacement to the value of the deposit, the customer paying the balance. Drivers do not refund security deposits when picking up goods. This is the responsibility of office staff who may, if necessary, send the deposit back by mail within approximately 7-14 days. This allows time to check goods and for any cheques to be cleared. The deposit is GST FREE. Therefore, a business should not claim an input tax credit on the deposit unless forfeited, and only on that portion forfeited.
Cleanliness: All items are hygienically clean and ready for use. All items except linen (which must be aired to prevent mildew) must be returned clean or an extra charge will be levied for cleaning. PRICES: All prices are subject to change without notice prior to booking. Prices include GST.
Responsibility: The customer is responsible for goods while on hire. Goods lost or stolen will be charged for at retail cost. Customer will be charged extra for goods returned late, damaged, or dirty (except linen which must be aired). SIZES: All sizes quoted are approximate only.
Cancellation Policy: Hire orders cancelled whilst being delivered will incur a fee commensurate with the cost incurred by us. Cancellation of a hire items once delivered is not refunded.
Terms: Unless you have an account with us, payment is required prior or on receipt of goods.
Credit Cards: Most credit cards accepted. There is no credit card fee on credit cards. We do not take American Express & Diners Cards.